1337x Privacy Policy — Your Data Protection
User privacy is our priority. This document clearly sets out how 1337x collects, uses, stores and protects your personal information as a platform user in Malaysia.
Last Updated: 1 January 2026
1. Information We Collect
When you register or use the 1337x platform, we collect several types of information to ensure the service runs smoothly and securely. This includes:
- Account Information: Full name, email address, phone number, date of birth and other identification details required during registration.
- Device & Browser Information: Device type, operating system, IP address, browser type and language settings used to access the platform.
- Payment Information: Transaction details in MYR (RM), including payment methods, deposit and withdrawal history. Full card or bank account numbers are not stored directly on our servers.
- Usage Data: In-platform activity records such as games played, login times, searches and interactions with content.
- Cookies & Tracking Data: Session data collected through cookies and similar tracking technologies to enhance the user experience.
All information collection is carried out on the basis of legitimate operational necessity and in compliance with applicable data protection laws in Malaysia.
2. How We Use Your Information
Information collected by 1337x is used solely for the following purposes and will not be used beyond the scope stated:
- Processing account registrations and verifying user identities to prevent fraud.
- Processing financial transactions in MYR (RM), including deposits, withdrawals and refunds where applicable.
- Sending important notifications related to your account, security, platform updates, and service information.
- Improving platform quality based on aggregated, anonymised usage pattern analysis.
- Meeting legal compliance requirements and supporting investigations when required by competent authorities.
- Delivering more effective customer support tailored to each user's individual needs.
1337x will not use your information for third-party marketing purposes without first obtaining your explicit consent.
3. Cookies, Tracking & Data Storage
The 1337x platform uses cookies — small data files stored on your device — to enhance your browsing experience and ensure the platform functions correctly. We use two types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as they are critical to operations.
- Analytics Cookies: Used to understand how users interact with the platform for improvement purposes. You can opt out of these cookies through your browser settings.
Regarding data retention, your personal information is stored on secured servers accessible only to authorised personnel. Retention periods depend on operational requirements — active account data is kept for as long as the account remains active, while closed account data will be deleted within a defined period in accordance with applicable law.
All stored data is protected with industry-standard encryption to prevent unauthorised access, data leaks or misuse.
4. Sharing Information with Third Parties
1337x takes user confidentiality seriously. We do not sell, rent or share your personal information with third parties for commercial purposes without your consent. However, there are limited situations where information sharing may occur:
- Payment Service Providers: Transaction information that must be shared with licensed payment processors to facilitate deposits and withdrawals in MYR securely.
- Legal Requirements: Where required by court order, regulatory directive or applicable Malaysian law, we may be obliged to disclose certain information to the relevant authorities.
- Business Transfers: In the event of a business acquisition or merger, user information may be transferred as part of the business assets, subject to the same protections.
In all legitimate sharing arrangements, 1337x ensures that recipients maintain security and privacy standards comparable to our own.
5. User Rights & How to Contact Us
As a 1337x user, you have certain rights regarding the personal information we hold about you. These rights include:
- Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you may request that we update it. You can also update certain information directly through your account settings.
- Right to Erasure: You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records for a minimum period.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing analytics.
Regarding policy changes, 1337x reserves the right to update this privacy policy at any time. Users will be notified of any material changes via email or in-platform notification before they take effect.
For any questions, requests, or complaints regarding your data privacy, please contact the 1337x support team at [email protected] or visit the page FAQ us. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
Your privacy, our responsibility.
We are always working to ensure your experience on 1337x is safe and secure. If you need further clarification on anything, our team is here to help.